Hockley, Texas
Not resolved
2.0
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Customer service
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Product or Service Quality
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I purchased 4ea., 3176 red replacements and 2ea., backup lamp replacements in July of 2014 for my 2013 Ford Edge.(specified) The backup lamps were shipped with the wrong bases and 1 of the 3176 replacements had an inop stop light function right out of the box.The incorrect/defectives were returned; the defective for replacement and the incorrect bases for exchange.

The defective was replaced promptly and the incorrect lamps were credited to my credit card---not what I asked to happen but, OK. Now in March of 2015, two more of the 3176's have failed. I called today to solicit help with replacements only to be told they only have a 90 day warranty and that the best they can do is a 10% discount. Why the *** should I send good money after bad for a product with an advertised lifespan of over 10,000 hours that fails in 6 months?

Apart from that, I have been told that the difference between tail and brake lamp intensity is so small that is difficult to tell the difference.

CHEAP CHINESE *** AT PREMIUM PRICES AND ZERO CUSTOMER SERVICE-----WE'RE DONE!!I'll go to Super Bright LED'S!!

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $80. The author is overall dissatisfied with Ijdmtoy. The most disappointing about backup lights from Ijdmtoy was poor quality , but reviewer liked prompt shipment. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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